Formlane Help

Inbox

Every message lands in your inbox first. Nothing is lost, even when an email does not arrive.

The inbox with New, Answered, Done and Spam filters
New, Answered, Done and Spam, with search.

Read a message

Press a name to open the message. You see every answer and every file.

A message with the shopper's answers and a Reply by email button
Each answer under its question.

Answer

Press Reply by email. Your own mail app opens with the shopper's email and a subject. The message is marked as answered.

Sort your messages

Use Mark as answered, Mark as done, This is spam or Mark as new. The tabs at the top show each group. Search finds words in any message. Pick one form to see only its messages.

Download

Press Download as a spreadsheet. You get every message in one file. You can download them any time, also after you stop your plan.