Help

Formlane puts a contact form on your store. Every message is saved in your inbox first. Then you read it, answer it and keep it.

Watch the demo

Open the video (with voiceover, every step on a test store).

Pick a topic

• Get started. Your first form on your store in a few minutes.
• Make your form. Questions, choices, files, questions that show only when needed.
• Where it shows. Your contact page, other pages, a button on every page.
• Inbox. Read, answer, sort and download your messages.
• Emails. Alerts for new messages, a Monday note and notes about your trial.
• Spam and limits. What goes to Spam, and the limits of a form.
• Look. Text size, width, corners, button colors.
• Preview and versions. See it first. Go back any time.
• Is my form showing?. What each note means.
• Shopper data. What we keep, for how long, and data requests.
• Plan and trial. One plan. 30 days free.
• Themes and questions. Answers people ask for most.

Need a person?

Write to support@terabiotech.com. Tell us your store address.